For the last 5 years at Optum Rx we have committed considerable effort to creating a common design library to consolidate design patterns across various experiences, products, and user groups.
As a Lead designer for the RX Management capability, I am responsible for communication between the the product and design teams and overseeing designs for all capability feature work to make sure it aligns to our design standards and patterns, as well as satisfying all requirements from business, product and development. The main features, pages, and flows for RX Management focus on informing a user to the status of their prescriptions and guide them through the processes to resolve coverage gaps, begin or set refills, or track the status of their order. The two main pages for these experiences are Prescription List and Prescription Details.
The main challenge for these pages has been to offer clean and simple layouts and structures, so the user can quickly identify medications that need their attention. It is is also key that the pages following a consistent look and component structure to create a seamless and intuitive feel across the entire site.
Prescription list
Desktop Prescription list pages
Prescription details
mWeb Prescription details pages showing various medication statuses needed for management
Renewal flow
Refill flow
